The biggest problem in communication
is the illusion that it has taken place.
~ Writer, George Bernard Shaw
Recently, I was having a conversation via text that went wrong. It went straight down the wrong path into anger. I knew it was because of miscommunication, but it escalated quickly. Sure, it was a tricky subject we were texting about, but it was obvious we were coming from completely different viewpoints.
I admit, I was shaking because I was so upset. I calmed down and regrouped. I then reread the previous texts trying to pinpoint where it all went awry. Then I found it! The other person seemed to have completely missed a key message from a 3rd person in the group! VOILA!
So I went back and texted – J, did you see M’s text? Then I copied and pasted M’s blurb below it. It was as if the heavens opened up and the sun came out along with rainbows. The storm passed almost immediately and what J was so angry about had nothing to do with anything due to M’s text. Crisis averted.
But miscommunication within texting comes often as we can’t hear the tone of the voice of the speaker. We can’t tell if they are joking or serious and yes, that makes all the difference. Sometimes a simple question can be interpreted as demanding instead of inquisitive. A request can sound like a command instead. Silence can be met by resentment in not answering when someone gets off task and doesn’t continue the conversation but leaves a read message that needed an answer, blank.
Don’t get me started on abbreviations because sometimes I can’t figure out what people are saying. Or when Siri or autocorrect put their two cents in? I’ve written some doozies that I didn’t notice autocorrect changed. Lucky for me they were to friends who know I joke that I have fat fingers when I text quickly. I seem to always hit the wrong buttons! LOL
Has this ever happened to you?